Preparing for Your Visit
Things to Know
How do I book an appointment?
Appointments can be made via the “Book Now” button on our website. You will be guided to our booking system, where services can be selected based on your pet’s needs.
Do you accept senior dogs?
Yes. We welcome senior pets and take additional care to ensure their comfort and safety. For older dogs, a consent form may be required prior to grooming.
What grooming services do you offer?
Our services range from essential bathing and maintenance to full grooming, styling and specialised spa treatments, tailored to each pet.
Are grooming services available for all breeds?
We welcome pets of all breeds and sizes. Each service is thoughtfully adapted to suit coat type, temperament and individual needs.
How do you ensure pets’ safety and hygiene?
We maintain a calm, low-stress environment and follow strict hygiene practices. All tools and grooming areas are thoroughly cleaned and sanitised between appointments.
Do you offer dental cleaning?
Yes. Gentle dental cleaning is available to support your pet’s oral hygiene and overall wellbeing.
How long does a grooming session take?
Duration varies depending on your pet’s size, coat condition and behaviour. Each session is thoughtfully paced to ensure a comfortable experience.
What should I prepare before my visit?
We recommend ensuring your pet has had a light walk and is comfortable before arrival. If there are any medical conditions or special requirements, please let us know in advance.